10900 NE 4th St, Suite 2300, Bellevue, WA 98004
★★★★★   5.0 · 847 reviews(425) 555-0144

Factoria at a glance

Neighborhoods we work in: Factoria proper, Eastgate-adjacent townhomes.

Local landmarks: Factoria Mall (Marketplace at Factoria), Coal Creek area.

Factoria housing profile

Three distinct housing patterns: 1970s-80s apartment complexes near I-90, 1990s-2010s townhome developments, and an older single-family neighborhood east of the Mall. Significant rental population.

Common plumbing issues in Factoria

  • Apartment-stack drain backups. Multi-unit drain stacks accumulate grease, hair, and debris from 4-8+ units per stack.
  • Townhome shared-wall leaks. Supply lines in shared townhome walls leak across unit boundaries, complicating responsibility.
  • HOA-versus-owner repair confusion. Multi-unit buildings have different repair-responsibility lines for supply, drain, and main stacks.
  • Older single-family galvanized supply (east Factoria). 1960s-70s single-family construction has the same galvanized end-of-life pattern as Crossroads and Lake Hills.

About working in Factoria

Factoria's plumbing mix reflects its mixed housing — the call you'd take from a 1985 apartment looks very different from the call from a 2010 townhome or a 1970 single-family home east of the Mall. For renters and condo owners, the biggest practical issue is figuring out who's responsible for what repair: HOA versus owner versus tenant. We help sort that out before quoting work, since charging the wrong party leads to disputes and unpaid invoices. For single-family Factoria homeowners, the issues mirror Lake Hills and Crossroads: aging supply lines and 50-year-old sewer laterals.

Services we run most often in Factoria

Plumbing guides for Factoria homeowners

Deep dives on the plumbing issues that show up most in Factoria:

Dispatch & coverage

We run from our shop at 10900 NE 4th St, Suite 2300 in Downtown Bellevue, which keeps the Factoria response time at 35 min on average. After-hours, weekend, and holiday calls all dispatch the same way — no second-tier overnight service.

Reviews from Factoria

What your neighbors said

★★★★★
Sewer Line Repair

Three other plumbers told me I needed a full sewer replacement at $18k. Bellevue Plumber Pro cameraed the line, showed me on the screen it was a single root intrusion at 14 feet, and did a spot repair for $3,400. They're the only ones I'll call now.

MQ
Marisol Quintero
Bridle Trails, Bellevue
★★★★★
Emergency / Slab Leak

Tuesday morning, kitchen ceiling dripping. Called at 7:20am, plumber was here by 8:15. Located the slab leak with acoustic gear in about 20 minutes, did an overhead reroute the same day. He explained everything to my wife on the phone while she was at work — we appreciated that.

DP
Dev Patel
Somerset, Bellevue
★★★★★
Water Heater Replacement

Our 14-year-old water heater finally gave up on a Saturday. Aaron came out the same afternoon, walked us through tank vs tankless vs heat-pump (we went heat-pump for the PSE rebate), and had it installed Monday morning. He handled the rebate paperwork too.

J&
Jennifer & Mike Hollander
Lake Hills, Bellevue
Bellevue Plumber Pro service van and licensed plumber arriving at a residential home in the Eastside — 24/7 emergency plumbing across Bellevue, Renton, Redmond, Kirkland, Mercer Island, Issaquah, and Sammamish
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