
Water everywhere?
Call. Right now.
A licensed plumber answers within 30 seconds. We dispatch from Downtown Bellevue. Average arrival: 38 minutes. Don't wait — water damage compounds by the hour.
Three things to do right now
If you can do these safely, do them while we're on the way. Limits damage. Keeps your repair bill smaller.
Shut off the water.
Main shutoff is usually in the garage, basement, or in a box at the curb. Turn clockwise until it stops. Call us if you can't find it.
Cut power to the area.
If water is near outlets, the panel, or a water heater — flip the breaker at the panel. Standing water + live circuits is the dangerous combo.
Move what you can.
Towels, rugs, electronics, anything paper. Buckets under drips. Photos for insurance — wide shots first, then close-ups.
If it can't wait until morning, it's an emergency.
Burst pipes & flooding
Anything spraying, gushing, or making standing water you can't stop at the main.
Sewer or drain backup
Sewage coming up through a shower, tub, or floor drain. Health hazard and damage at once.
Total loss of water
No water at any fixture — frozen line, broken service, or shutoff failure.
